Why I Won’t Donate to Park University — Communications Fail

Here’s a real-life example of what not to do to keep your potential donors.

So, You Want Some Publicity, Part 2: What I Will Write

My last blog post covered how not to get me to cover your news for KC Stage. Here are some things that WILL make me cover your news.

My personal 2010 Year in Review

As I worked on the 2010 Year in Review article for KC Stage’s January 2011 issue, it got me thinking about my personal year in review that I typically go over around New Year’s. Here’s my (somewhat lengthy) year in review.

Ways to Lose Your Customer

In order to continue getting customers (whether you call them ‘subscribers’, ‘members’, or just ‘audience’), a performing arts organization needs to be able to retain existing customers.